Terms & Conditions

Terms of Service
Effective Date: May 13, 2026

Welcome to SHISUI Official. By accessing and using our website shisuiofficial.com, you agree to comply with the following Terms of Service.

1. General
These terms apply to all users of the Site. We reserve the right to modify these terms at any time, with changes effective immediately upon posting.

2. Orders and Payments
– All orders are subject to product availability and our confirmation.
– Payment must be completed at the time of order. We accept payments via PayPal, OXXO.
– Prices are listed in USD or MXN and are subject to change without notice.

3. Shipping and Delivery
– Orders are typically processed within 2-3 business days after payment confirmation.
– Delivery times vary by location and shipping method, typically between 7-21 business days.
– We are not responsible for delays caused by customs, local carriers, or circumstances beyond our control.

4. Returns and Refunds
– You may request a return or exchange within 7 days of receiving your order.
– Items must be unused, in original packaging, and in resalable condition.
– Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

5. Limitation of Liability
SHISUI Official shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

6. Contact
If you have any questions about these Terms of Service, please contact us atshisuiofficial001@gmail.com.